PRIVACY POLICY
Effective Date: July 14, 2026
By Design Collective Privacy Policy
By Design Collective ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Property address
Billing information
Project details
Reservation information
Communications between you and our team
We may also automatically collect certain technical information such as:
IP address
Browser type
Device information
Pages visited
Website usage analytics
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule consultations
Provide interior design services
Provide vacation rental and property management services
Coordinate reservations and guest communications
Schedule maintenance and vendor services
Process invoices and payments
Improve our website and customer experience
Comply with legal obligations
SMS Communications
If you provide your mobile phone number and consent to receive SMS messages, we may send text messages regarding:
Appointment scheduling
Reservation confirmations
Property management updates
Maintenance coordination
Project updates
Delivery notifications
Customer support
Service-related communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to provide our services, including with:
Property owners
Contractors
Vendors
Cleaning companies
Maintenance providers
Payment processors
Technology service providers
These parties are only provided the information necessary to perform their services.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You may disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your Choices
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Opt out of marketing communications
Opt out of SMS messages by replying STOP
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Children's Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
By Design Collective
Website: https://www.bydesigncol.com
Email: support@bydesigncol.com
Phone: (205) 286-5091